Through careful research, we know
that there are identified skills that are different and relevant
for each role in the organization. We use a battery of surveys
that have been used effectively for many years to measure
mastery of those skills. Our surveys have what we call high
psychometric properties - in plain language, it means that
they measure the behavior they're supposed to measure and
they do it time and time again.
We provide feedback to participants
about their competencies and skills from their superiors,
peers, and direct reports, as well as team mates and customers.
In recent years, this multiple-rater feedback approach has
been known as 360-degree feedback -- though we prefer the
term multi-level. Multi-level feedback can be the most comprehensive,
accurate and engaging assessment of individual performance.
Feedback helps people and organizations focus their attention
on the behaviors that will be of greatest benefit to their
careers and to the organization.
These surveys measure observable behaviors that are related
to specific roles in the organization and are oriented toward
producing substantive change.
Enterprise Capability - Our
proprietary survey allows you to look at both external
and internal factors that help determine what part of
the value system needs attention and which capabilities
need to be enhanced or built.
Culture
- Our culture survey is based on Daniel Denison's work
at the University of Michigan. It is a model that has
been validated against a variety of organizational performance
variables. It looks at culture, i.e., prevailing beliefs
and attitudes that translate into policies and practices
that affect behavior and, ultimately, the bottom line.
A simple, yet comprehensive analysis of an organization
that evaluates the underlying cultural traits and management
practices that influence business performance.
Leadership - A series of assessment instruments
that measure the executive's strategic and organizational
foresight. It helps those in leadership positions improve
their influence and drive-for-change skills. We ensure
that these tools have the highest impact by linking them
to 1:1 coaching sessions by experienced professionals.
Each executive is given the opportunity to discuss the
implications of the feedback, identify key developmental
needs, and develop action items to address specific areas.
Employee - Custom-designed surveys that
measure employee attitudes toward management practices
and organizational systems intended to produce change.
These surveys are based on learning models that have been
thoroughly researched and demonstrated an ability to raise
productivity by improving behaviors associated with specific
competencies.
Customer - Custom designed
surveys that measure customer satisfaction/dissatisfaction
and loyalty plus ways to assist representatives to obtain
feedback from customers that enable them to strengthen
their professional skills.
Sales - Measures
the basic competencies required of a sales manager such
as goal setting, planning, organizing, controlling, and
reinforcing, and interpersonal relations.
Teams
- Role specific assessments for executive teams as well
as a variety of team competencies.
All of our surveys are provided in an on-line format thus
making turnaround time minimal
For more information on how we can help you achieve superior performance, email us at info@bianetics.com or call us at 1-210-408-2885.
