In-House Seminars and Workshops

Smart companies know that one of the best ways to get important bottom-line results is through ongoing employee development. Increased sales, improved productivity, better customer relations are more often than not the result of how well your employees are trained.

Our in-house seminars and workshops can provide the solution to your needs for high-quality, high-impact on-site training.

It’s affordable, your employees don’t have to leave the office, it’s customizable, and it’s designed to fit your goals and objectives and it produces immediate and measurable results.

Workshops and Seminars Available In-House

• Enterprise Capabilities
• Business Solutions Forum
• Building and Leading Capable Teams
• Using Adaption-Innovation to Build High Performing Teams – The Spark that Ignites
• Targeted Change
• Strategic Communications
• Enterprise Profitability
• Total Customer Satisfaction
• Managing Organizational Transitions
• Managing Executive Transitions

WANT TO KNOW MORE? Call today for a free, no-obligation consultation to determine whether in-house training is appropriate for your organization. 1-210-408-2885

Using Adaption-Innovation to Build High Performing Teams - The Spark That Ignites

Overview
Problem solving is the essence of innovation.  All people solve problems and are creative.  Adaption-Innovation deals with how people “think” about solving problems.  Participants will learn how to work both “in the box” and “outside the box” in order to be more effective at team problem solving.

Benefits to Your Company
You will learn the characteristics of and how to measure Adaption-Innovation in team members, how to manage diversity of team members, how to structure a problem-solving team and how to coach people to be more creative and effective in their efforts to solve important business problems.  The results for your company will be:

• Increases in creative solutions to organizational problems
• A more formal process for identifying creative people, forming creative teams, and helping others be more creative
• A more innovative culture AND more effective in dealing with change
• A greater return on intellectual capital
• How to get the right people with the right competencies and the right talent together to solve the right problems

Who Should Attend
This program is for anyone who acts in the capacity of a team leader or is responsible for managing or assembling problem-solving teams or wants to learn more about creative problem-solving. 

Enterprise Capabilities - The Missing Link Between Strategy and Performance (Click Here for Program Description and Outline)

How You Will Benefit - This program will provide a comprehensive coverage of business strategy, capability development, process innovation and change management. It will show you how to develop a capability based architecture that starts with business drivers and strategic intent and defines the process to develop the capabilities required for the enterprise to realize its strategic goals.

Who Should Attend - This workshop is intended for Operating executives and Human Resources professionals who are seeking a comprehensive overview of the strategic planning process and how they can support it. Those who would benefit most are specialists who have limited to moderate experience in business planning, strategic planning, and organization capability assessment.

BUSINESS SOLUTIONS FORUM OVERVIEW

The Business Solutions Forum is a team approach to solving problems and eliminating non-essential work. It involves the people closest to the work to identify the practices and procedures that get in the way of effective job and company performance. Over the course of two and a half days, participants brainstorm, problem solve, and develop recommendations for improving operations in a given area.

BUILDING AND LEADING CAPABLE TEAMS

Overview - Two realities have helped shape organizational life today: first, that all organizations are faced with a primary challenge: to produce consistently superior performance; second, superior teamwork and superior work teams have been demonstrated to be a consistent strategy for producing superior performance in providing services and products. Teamwork is what leverages the potential of an organization into superior results. Teamwork is the vehicle for integrating information, technology, competence, and resources. But teamwork is not easy, and it is not simple. For, without a clear, functional model to guide us, the task becomes so confused and contaminated with unsupported opinion and bias that it is nearly impossible. Our approach is to provide managers and other key people with a practical model and tools that they require for building superior teamwork and developing superior work teams.

ENTERPRISE PROFITABILITY
(An HLC/Professional Skills Training Workshop)

Overview - a highly creative business simulation that is a fast, effective introduction to business, finance, and value creation. Participants run a business in which their decisions determine how successful that business is. Whatever profit or loss they make, they will know exactly how and why they achieved it.

TOTAL CUSTOMER SATISFACTION
(An HLC/Professional Skills Training Workshop)

Overview - The Total Customer Satisfaction simulation gives participants the opportunity to learn about improving business effectiveness, managing change, and raising customer satisfaction. The starting point is a business that is in trouble. Business processes are badly structured. Productivity is low. Bureaucracy is rife. Customer orientation is low, and the business is losing money. The challenge to participants is to change the way the business works so that it consistently delights the customer and becomes successful. This will require them to find out what the customers want and reorganize their activities to produce it, while under time and financial pressure, while running the existing business.

TARGETED CHANGE

Overview - A team-based effort to work on mutually-agreed upon business challenges. This is an "action learning" process that will involve selecting a meaningful business problem and working as part of a team to develop a broad, overall framework to address it.

MANAGING ORGANIZATIONAL TRANSITIONS
(A William Bridges & Associates Workshop)

Overview - It is clear that this is a time full of changes in strategy, technology, product mix, and culture - and with many of them, organization and redeployment. As in the past, all too many of these changes will be planned with little concern for how they will affect people or for what people will have to do to make them work. but experience suggests that the psychological process that change initiates is more like distress and disruption than adjustment. Many of the changes that are meant to strengthen the organization will actually weaken it. For they will leave its people resentful, demotivated and confused at a time when commitment and creativity are essential. Even the most advantageous change will be compromised if morale plummets, productivity collapses, or key personnel jump ship.

Fortunately there is an effective way to keep that from happening. Developed over twenty years of working with all kinds of organizations, Managing Organizational Transition is a widely used and readily learned set of techniques for managing the human side of change. This program will include techniques for disengaging people from old ways of doing things, providing them with support to get them through the in-between time, and helping them adapt to the new ways that the change demands.

MANAGING EXECUTIVE TRANSITIONS

Overview - Turnover in managerial positions is a fact of life. When unmanaged, transitions can result in role ambiguity, reduction in openness of communication and jockeying for positions. Failure to recognize and deal with the complexities of a transition can lead to reduced performance for the whole work group. The transition meeting is designed to enable new managers and their direct reports to exchange information and establish relationships early, and assist all concerned to understand their objectives as a work group.

MEANINGFUL MEASURES

Overview - More and more organizations are using "surveys" to help guide and promote change in the organization. Surveys have very limited use if they are not meaningful and followed up with effective action plans and accountability measures. You will learn what "meaningful" measures are - decision tools that are linked with and aligned to strategy, development, and business results. You will learn to differentiate between effective and ineffective "360" assessment. You will learn to use customer satisfaction measurement to improve business processes that benefit the customer.

ORGANIZATIONAL CHARACTER
(A William Bridges & Associates Workshop)

Overview - This program is based on the work of William Bridges and Chris Edgelow's writings on The character of Organizations. It has long been recognized that organizations have distinct and unique cultures, and much has been written on that subject. One of the limiting factors of that work is that there has been no clear way to define the organization and its component parts in a simple, object manner. Organizational character uses a very familiar and easy-to-understand framework to differentiate one type of organization or department from another. Organizations differ, just as individuals do. People who work in organizational settings - leaders, managers, human resource professionals, OD consultants, training specialists - can significantly enhance their impact by understanding the unique character of their organization. This program introduces organizational character, a concept based on the MBTI. Whereas the MBTI focuses on the individual, organizational character focuses on the organization.

Please check our web site frequently to see when there will be a business workshop in your area. Or... contact us to discuss the benefits of an in-house program.