Who Are We?

We are an affiliation of organization, management, and human resources professionals who specialize in the application of innovative concepts in organization effectiveness, business management, human resources strategies, and technology solutions that improve individual, organizational, and leadership capability.

Successful organizations must operate as "open systems." They interact with their environment; they create capabilities that are responsive to their customers and create value for them; they are flexible in their actions - that is, they are self-correcting. Organizations striving to be more effective and develop these characteristics become more behaviorally integrated, adaptive, and cybernetic: what we call bianetic.

Who Are Some of Our Clients

HEWLETT-PACKARD - Organizational Redesign
FLUOR CORPORATION - Executive Development, Executive Coaching, Culture Change
BECKMAN-COULTER, INC. - Succession Planning
JOHNSON & JOHNSON - Supply Chain Strategy, Leadership Development, Executive Coaching
BRITISH PETROLEUM - High Performing Team Development, Executive Coaching
NEUTROGENA - High Performing Team Development, Executive Coaching
SKY CHEF - High Performing Team Development, Executive Coaching
AMOCO - Culture Change, Organization Strategy, Balanced Scorecards, High Performing Team Development, Executive Coaching
ATLANTIC RICHFIELD COMPANY - Executive Development, High Performing Team Development, Executive Coaching
ARCO ALASKA - High Performing Team Development, Executive Coaching
UNIVERSITY OF CALIFORNIA, SAN DIEGO - Strategic Planning
Chevron/TengizChevrOil - Organizational Change Management

In addition, principals maintain relationships with the following business schools:
UNIVERSITY OF MICHIGAN - Graduate School of Business
UNIVERSITY OF SOUTHERN CALIFORNIA - Marshall School of Business
MIT - Sloan School
CLAREMONT - The Drucker School of Management
STANFORD - Graduate School of Business
COLUMBIA - School of Business

Principals

Our staff and associates offer a unique blend of business, marketing, strategy, integrated technology solutions, performance improvement, organizational change management and organization effectiveness skills to help clients improve business practices and policies.

Richard J. Buckles, Ph.D., is CEO of Bianetics, LLC. With over 30 years experience in private industry, consulting, and education, he has held senior management positions as Vice-President, Organizational Development and Training, WellPoint Health Networks, Inc.; Chief Learning Officer, Edison International; Director of Progress, Amoco Corp.; Director, Organization Development and Training, Beatrice Companies, Inc.; Manager, Human Resource Development, Atlantic Richfield Company; and Manager, Management Development, Hughes Aircraft Company. He is a former adjunct faculty member at California State University-Los Angeles and the Graduate School, University of La Verne. He is a former Quality Examiner and is certificated in the use of a number of assessment instruments including the Kirton-Adaption-Innovation Inventory (KAI), the Clark Wilson Multi-level Surveys, Denison Culture and Leadership Surveys, William Bridges Transition Management and others. He is also the author of several journal articles including "Customer Driven Change" and a contributing author on "Organization Effectiveness" in the Handbook of Human Resources Management.

Michael J. Fruge, M.A., has extensive domestic and international experience working with individuals and groups at all organizational levels, from senior executives to first-line supervisors and employees in represented and non-represented companies. He has been in the management consulting field since 1976, and has served client organizations in both the public and private sectors. Mr. Fruge has co-authored a number of articles, which have been featured in national publications on competency modeling and management development, and has presented at local, national, and international conferences on developing high-performing teams and on leadership development. Mike has held positions as consulting Director for Johnson & Johnson Learning Services and Manager of Human Resource Development at ARCO Transportation in Long Beach, CA. Prior to that he was Manager of Training and Organizational Development at ARCO Oil & Gas Company in Dallas, TX and a Senior Management Consultant for ARCO Alaska, Inc. in Anchorage, Alaska. Mike has an MA and BS degrees in Education from Central Michigan University, in Mt. Pleasant, Michigan.

Roberta Surgan is the Vice President of Sales and Sales Consulting. She has over 25 years experience in private industry working with individuals and groups at all organizational levels, from senior executives to first-line managers in the areas of sales, sales planning, sales consulting, and marketing. Prior to joining Bianetics, Roberta was a national sales manager for a major publishing firm and ran her own media consulting business. Ms. Surgan has a BS degree in Communications from Boston University.

Strategic Partners

We work closely with a number of organizations to provide the highest quality services. Some of these include:

The Industrial Performance Group - www.indusperfgrp.com
The Industrial Performance Group delivers a unique mix of products and services that enables manufacturers and distributors to increase sales, improve profitability, and build customer loyalty by better managing the relationships, processes, and practices in the sales/distribution channel.

Kirton Adaption-Innovation Inventory - www.kaicentre.com
The Kirton Adaption-Innovation Inventory (KAI) provides insight into how people solve problems and interact while decision-making. The Inventory measures people on their style of problem solving and creativity. Using this insight, we can help you improve the dynamics and cohesion of your teams. You can show that individuals within a team approach problems differently and that this very difference can be used to strengthen the team.

The Booth Company - www.boothco.com
The Booth Company provides the only 360 degree feedback tools statistically validated on over 150 million responses and a validated theory of management and leadership. Its comprehensive battery of surveys measures key skills in the most significant organizational roles, such as executive, change leader, middle management, team membership and leadership and project leadership.